FREQUENTLY ASKED QUESTIONS
How long is the order processing time?
We dispatch products from Monday to Friday. Once you place the order, we will aim to dispatch the order in 2-3 working days. Should there be a delay, you will be informed by the Customer care team.
How do I make an exchange?
In case of exchanges, we will credit the amount you paid for the products as a credit into a registered online account, however an exchange is subject to availability of the item in our stock.
How does cash on delivery work?
Cash on Delivery is only available in Singapore . Once you have placed your order with selecting payment method 'Cash On Delivery', we follow a simple process:You will receive an email to inform you that we have received your order and details. And will book a delivery slot based on your convenience. Please prepare the exact cash amount as our drivers do not carry change.